Do You Have any questions? Our support team will be happy to help You: support@globe.lu
Restriction of support requests by phone and email
Since we are currently receiving too many phishing emails and calls (fake requests), unverified phone and email Support requests can currently not be processed.
Therefore, please send us a verified support request over your customer account Login > Open Ticket.
Since we cannot determine the identity and authorization of a caller by phone, unfortunately no questions about account details can be answered by phone for data protection reasons.
Thank you for your understanding.
GLOBE.LU c/o GlobeMedia
9 Rue de la Grotte
8612 Pratz - Luxembourg
Register of Trade: B124259
TVA-ID: LU21694047