Privacy Policy

Privacy Policy

Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and mailing address) and financial information.

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
After you register, you should receive a confirmation email which will show that the order was received, a welcome email with your username and password, and an email with a receipt for the transaction.

Customer Service
We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Uses of Information
The forms found on our website are used to gather contact information (such as name, email address, billing information, and phone number) of users to process orders, respond to questions and requests. If you need to change your personal account information, you may update it by making the change in your account.
We keep records of our user interaction and support provided (via chat, phone, and email) to track account history and better assist our users.

Tracking Technologies

Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use session ID cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as our shopping cart will be limited.

Email Correspondence
GLOBE.LU Hosting will use your name and email address to send newsletter to you. These newsletters include information on promotions, services, and company information. Out of respect for your privacy, we provide you a way to unsubscribe in each promotional email.

We will send you strictly service-related announcements on occasion when it is necessary to do so; for example, if there is network maintenance you will receive an email. You may opt-out of these communications by clicking the unsubscribe link provided.

Choice/Opt-out
If you don’t want to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at info@globe.lu

Sharing Your Personal Information
We do not sell, trade, or rent Users personal information to others.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by making the change on our profile page or by emailing info@globe.luL or by contacting us by phone or postal mail at the contact information listed below.

 

Changes in this Privacy Statement
We may update this privacy statement to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Globe Media s.e.n.c
9, rue de la Grotte
L- 8612 Pratz
Luxembourg

E-mail: info@globe.lu
Phone: +352 203 017 59

Last Updated: March 15, 2017