Please ensure that caps lock is off, and your Account username & password is correct. Do not copy passwords from a Word doc or HTML e-mail because they contain invalid characters while copying, copy from plaintext texteditor (notepad) instead. If you cannot remember your Account password, please click „Forgot Password“ button and enter Your email address and submit. An activation email will be sent, please […]
You can find the software installer in our Webtools area of the ControlPanel. Please make sure that a new empty database and a database user (incl. password) has been set up before using the installer. Add an empty database and username e.g. User: mydatabase1 Database: mydatabase1 Password: my password Enter your database details from above and select the webfolder (htdocs) location (keep default setting for […]
If you need to change the PHP version, you will find a PHPswitcher in your Control Panel under: Domains> left menu> PhpSwitcher recommended PHP version is PHP 7.4
1. You need an FTP client such as FileZilla: https://filezilla-project.org/download.php?type=client 2. Please setup a new FTP account in Your Control Panel > FTP eg. User = ftp Password = Your Password Directory – leave blank Login with FileZilla: Port = 21 Server = server name (see controlpanel or login details) Username = ftp@yourDomain.lu Password = Your Password If you want to speed up connection transfers […]
All required DNS entries are already set up by default. If you need to change your DNS records or zone please send us a ticket from your ClientArea. Please indicate your domain name and enter all valid DNS entries as text into your support ticket.
ControlPanel > Database Add an empty database and username e.g. User: mydatabase1 Database: mydatabase1 Password: my password Please use „localhost“ as database server in your application setup